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Sustainable Operations

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Stakeholder Communication and Response

Stakeholder Contact Information

Stakeholder Communication and Response

Establishing communication channels and effective communication, focusing on addressing stakeholder concerns, is the foundation of corporate sustainable operation. Based on the five principles of "Dependency, Responsibility, Influence, Diverse Perspectives, and Tension" in the AA1000 Stakeholder Engagement Standard (SES) 2015, ITE has identified its key stakeholders. After evaluation by the ITE Sustainability Committee, five main stakeholder groups were determined: employees, customers, suppliers, government agencies, and shareholders. Each department maintains continuous communication and engagement with stakeholders through diverse channels, allowing stakeholders concerned with ITE to understand the company's operational situation in a timely manner. ITE also adopts various engagement methods to understand stakeholders' concerns and expectations regarding the company.

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PRIVACY POLICY

．Description
ITE complies with Taiwan's Personal Data Protection Act to collect, process, use, and protect personal data. We do not actively collect your personal data.

．Collection and Use of Personal Data
No personal data collection occurs during basic browsing, searching, and downloading activities on the ITE official website. If you use the "Contact Us" feature of the website, our company will collect personal information such as your name, company name, email, and contact number. The collected visitor information is solely used for responding to your queries and for communication, and will not be used for purposes other than business contacts by our company. The website records user IP addresses, times, and browsed page data to analyze the browsing behavior of all users collectively, not individually.

．Data Security
Any data transmission on the ITE official website is encrypted with SSL to prevent interception by third parties. The data you provide is managed in accordance with relevant laws and our company's data management principles. The data management system employs firewalls, intrusion detection systems, and virus protection mechanisms to prevent illegal hacker intrusions and malware damage. Visitor personal data (including queries and responses) is typically retained for five years; visitors may request in writing the deletion of their personal data.

．Cookie Usage
This website records Cookie information, including your device, source IP address, and browsed pages, but does not collect your personal data. The collected information is used to optimize the browsing experience on the site and for statistical analysis of website navigation, serving as a reference for improving our site content and services. You can modify the acceptance level of Cookies in your browser settings; however, if you refuse all Cookies, some functions of this website may not operate properly.

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